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Website Screen Reader Compatibility

• Non-Text Content: Images, videos, and other non-text content have alternative text (alt text) or transcripts.
• Proper HTML Tags: Use of HTML tags that allow screen readers to accurately interpret the content.

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Website Keyboard Navigation

• Accessible Forms: Our Forms can be navigated or submitted using a keyboard alone.
• Focus Indicators: We use visual indicators when an element is focused, making it easy for keyboard users to navigate.

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Color Contrast

• High Contrast Text: We make sure all text has sufficient contrast with its background, making it easier for users with visual impairments to read. The minimum contrast ratio for all our text—regardless of size—is 5:1 which means the luminance of the lighter color should be at least 5 times greater than the darker color to ensure that the text is readable by most users.
• No Color-Dependent Information: We do NOT convey any Information solely through color, which can be problematic for colorblind users.

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Offices and Website Information About Physical Facilities

• Accessibility Friendly Facilities: Whenever feasible, we make our physical facilities wheelchair friendly and an inclusive experience. That’s why most of our offices are accessible from private parking lots that have handicap parking and wheelchair friendly pathways. If you encounter any barriers to fully using our offices, products, services, or content, please contact us directly. We want to help.
• Location Specific Parking Accommodations: Our websites specify if visiting a particular facility using a vehicle will require the use of: Free Public Parking, Paid Public Parking, Free Private Parking Lot, Paid Private Lot, Free Parking Garage, or Paid Parking Garage.
• Parking Lot Wheelchair Accessibility Features: Our websites provide valuable information that helps individuals with disabilities determine if a particular office has Handicap Parking and/or Wheelchair Accessible Pathways.
• Location Wheelchair Accessibility Features: Our websites provide valuable information that helps individuals with disabilities determine if a particular office has Wheelchair Accessible Offices and/or Wheelchair Accessible Restrooms.
• Gender Neutral vs. Gender Specific Restrooms: Our websites provide valuable information to help the public determine if a particular office has Gender Neutral or Gender Specific Restrooms.

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Video Accessibility

• Captions: Our videos have subtitles and/or closed captions, making them accessible to deaf or hard-of-hearing users.
• Audio Messaging: Our videos include audio content designed to help blind users understand the core message of the visual content. While this audio content may not describe every visual element in the video, our testing has shown that providing exhaustive descriptions can (i) distract blind users from the core message of the video content, and (ii) diminish the video's ability to convey the most important and relevant information effectively to all users.

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Forms and Input Fields

• Proper Labeling: Form fields have proper labels, making it possible for users with screen readers to understand the purpose of each field.
• Error Identification: Our forms provide clear and accessible error messages and instructions for correcting form input errors.

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Consistent and Well-Structured Navigation

• Linear Navigation: Websites that are easy to navigate in a logical order, supporting users relying on screen readers.
• No Broken Links: We work hard to confirm all our links work and we make a concerted effort to avoid broke links by primarily linking to other functioning pages and sections on our own website.

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Dynamic Content and Interactive Elements

• No Pop-Ups or Modals: Our websites do NOT feature dynamic content, such as pop-ups and modals, that (when not properly labeled or managed) can lead to confusion for assistive technology users.
• Accessible Interactive Elements: Sliders, carousels, and other interactive elements are keyboard accessible.

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Document Accessibility

• PDFs and Other Documents: We make sure that when we present PDFs or other documents on a site, we provide concise summaries of the PDFs that can make such content more easily accessible and consumable for individuals with disabilities.
• Older Content. Content created before 2020 may not work well with assistive technologies. This content may have been created before we had processes in place to ensure best practices such as meaningful alternative descriptions for images.

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NO Timed Content

• NO Timed Content. Our sites do NOT have timed content or time limits. This means users with disabilities have enough time to complete tasks without the added pressure of having to finish the work within a fixed amount of time.

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Accessibility Statement

• Accessibility Statement: Our websites feature an Accessibility Statement that clearly outlines our commitment to accessibility and ways users can report issues.

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Ongoing Website Audits and Updates:

• Ongoing Audits: We regularly audit our websites for accessibility issues.
• Periodic Updates: We conduct ongoing periodic updates to our websites to maintain compliance with current standards.

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